Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at support@teeholic.shop. Please note that returns will need to be sent to the following address: 1942 Broadway St. STE 314C, Boulder, CO 80302, United States.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@teeholic.shop.
Returns
Accept returns for both defective and non-defective products
Exchanges
Do not accept exchanges
Product condition
New only
Returns window
We only accept returns within 30 days since your orders have arrived your shipping addresses.
Method
By mail
Return label
Included in the package, Free
Restocking fees
No cost
Refund processing time
7 days
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Download Return Label
Exchanges
We don’t except exchanges.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 Business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Customer Support Team
Phone: +1 (325) 242-9306
Email: support@teeholic.shop
Address: 1942 Broadway St. STE 314C Boulder CO 80302, united states.